Shipping and shipping costs
What are the shipping costs?
With an order value up to 40,- € the shipping costs are 3,99 € up to 1kg, from 1kg 4,99 € within Germany. From an order value of 40,- € the delivery is free of charge within Germany.
The shipping costs for foreign countries are automatically calculated according to the value and weight of the shopping cart.
The shipping costs are automatically calculated according to the value of the shopping cart. By redeeming a promotion voucher, the shopping cart value may be reduced and shipping costs may be incurred.
Which shipping methods are available?
We offer you the parcel service with DHL and Deutsche Post Versand Internal.
At what times will my order be delivered?
Your order will be delivered on weekdays except Sundays and holidays within the usual DHL delivery time from 08:00 - 18:00.
What delivery time should I expect?
The delivery usually takes place within 1-2 working days between 08-18 o'clock.
Can I track my order?
Yes, you can track your order at the following link https://nolp.dhl.de/nextt-online-public/set_identcodes.do
The tracking number for your order will be sent to you by e-mail with a shipping confirmation.
Where can I find my tracking number?
To view your tracking number, please log into your account and select My Orders. Your tracking number will be displayed there. You can also connect directly to the DHL website to track the status of your shipment.
Which shipping providers will my order be shipped with?
In Germany, all shipments are handled exclusively by the leading parcel service provider, DHL Paket. International shipments are handled by international postal companies and DHL.
Can I have my order delivered to a Packstation?
In principle, orders can be delivered to Packstations using our parcel service.
What is a DHL Packstation?
You can use a DHL Packstation to pick up, frank or send parcels at any time, regardless of the opening hours of your post office. For each order, you can choose in our online shop whether your order is delivered to a packing station near you or directly to your home. Using DHL Packstations is very easy and requires a brief registration with DHL Paket.
Can I have my order sent to a different delivery address?
Yes, an alternative delivery address, including delivery to DHL Packstations, is possible. When placing your order, please simply specify the alternative delivery address to which your order should be sent. Please note that for technical reasons it is no longer possible to change the delivery address after you have completed your purchase.
The shipping cost calculation is only available if you have something in your shopping cart.The estimated shipping costs can only be used if the basket is not empty.